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Cloud Security, Guaranteed

Ragic safeguards your data with multiple layers of security measures.

Data protection: SSL and disk encryption, complete audit logs, regular backups, on-premise to host database on your own server, certified with the ISO/IEC 27001 and Privacy Shield, GDPR and HIPAA compliance.

ISO/IEC 27001 Information Security

Ragic is ISO/IEC 27001:2013 certified. Please refer to this page for relevant information and click here to download the certificate.

Privacy Shield

Ragic is certified under the Privacy Shield Framework. Please refer to this page for relevant information.

GDPR Compliance

We have European servers located in Belgium and Ireland. Users from other regions can also inquire about moving their databases to European servers.

HIPAA Compliance

Our hosting service providers, AWS and GCP, also adhere to these standards and can sign a Business Associate Agreement (BAA) when required.

Hosted on Google Cloud Platform and Amazon Web Services

World-class cloud service providers ensuring the physical security of our servers, with features including:

Information Security Team consisting of more than 500 top experts monitoring servers 24/7. Periodic vulnerability assessment. Data protected by multiple security certificates and standards.

Transmission Security

All data transmission supports bank level HTTPS/SSL encryption. SSL encryption is always enforced when sending sensitive information. Packets sent to servers will go through a series of strict firewall rules and application level intrusion detection and blocking program to stop malicious requests and IP at real time. All requests, system events, application events, database events are logged and ready for expert analysis.

Storage Security

All data written to disk is securely encrypted on the fly, transmitted, and stored in an encrypted form, complying to ISO 27001, SSAE-16, SOC 1, SOC 2, and SOC 3 certifications.

Storage security

Unique Design to Prevent SQL Injection

Ragic's unique database design does not support SQL or any query language, ensuring zero chance of SQL or script injection.

Data Access Control

No body, including system administrators at Ragic, can access your data without your permission. We ensure data access is logged and regularly review special events for added security.

Multiple Layers of Backups

Ragic servers are fully backed up daily. Professional plans and above have individual daily database backups in a different location, handled by a separate provider, ensuring data recovery in any situation.

Account database backups

On-Premise Servers

Host Ragic on your own servers, if your organization has the ability to maintain them. Click here for more information.

Click here to get detailed information.
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